Artificial Intelligence

Artificial Intelligence - AI

Artificial Intelligence is a way of making a computer, a computer-controlled robot, or a software think intelligently, in the similar manner the intelligent humans think. AI is accomplished by studying how human brain thinks, and how humans learn, decide, and work while trying to solve a problem, and then using the outcomes of this study as a basis of developing intelligent software and systems.

Artificial intelligence is a science and technology based on disciplines such as Computer Science, Biology, Psychology, Linguistics, Mathematics, and Engineering. A major thrust of AI is in the development of computer functions associated with human intelligence, such as reasoning, learning, and problem solving.

Goals of Artificial Intelligence

  • To Create Expert Systems − The systems which exhibit intelligent behavior, learn, demonstrate, explain, and advice its users.
  • To Implement Human Intelligence in Machines − Creating systems that understand, think, learn, and behave like humans.

Applications of AI

AI has been dominant in various fields such as −

  • Gaming − AI plays crucial role in strategic games such as chess, poker, tic-tac-toe, etc., where machine can think of large number of possible positions based on heuristic knowledge.

  • Natural Language Processing − It is possible to interact with the computer that understands natural language spoken by humans.

  • Expert Systems − There are some applications which integrate machine, software, and special information to impart reasoning and advising. They provide explanation and advice to the users.

  • Vision Systems − These systems understand, interpret, and comprehend visual input on the computer. For example,A spying aeroplane takes photographs, which are used to figure out spatial information or map of the areas.Doctors use clinical expert system to diagnose the patient.Police use computer software that can recognize the face of criminal with the stored portrait made by forensic artist.

  • Speech Recognition − Some intelligent systems are capable of hearing and comprehending the language in terms of sentences and their meanings while a human talks to it. It can handle different accents, slang words, noise in the background, change in human’s noise due to cold, etc.

  • Handwriting Recognition − The handwriting recognition software reads the text written on paper by a pen or on screen by a stylus. It can recognize the shapes of the letters and convert it into editable text.

  • Intelligent Robots − Robots are able to perform the tasks given by a human. They have sensors to detect physical data from the real world such as light, heat, temperature, movement, sound, bump, and pressure. They have efficient processors, multiple sensors and huge memory, to exhibit intelligence. In addition, they are capable of learning from their mistakes and they can adapt to the new environment.

Artificial Intelligence in Business

In the business world, artificial intelligence is enabling businesses to work smarter and faster, doing more with significantly less. As technology and society continue to advance, more organisations are looking for powerful, sophisticated solutions that will improve and streamline operations.

But it’s important to appreciate that artificial intelligence is an umbrella under which a number of different technologies reside. Machine learning, deep learning, robotics, computer vision, cognitive computing, artificial general intelligence, natural language processing and knowledge reasoning are just some of the main branches of artificial intelligence.

Current industries applying artificial intelligence to day-to-day operations

In some industries, AI is capable of automating business intelligence and analytics processes, providing a holistic end-to-end solution. In others, computer vision is being deployed to map and navigate terrain, contributing to the development of smart, self-driving cars that are learning to drive as humans do. Below are just a few examples of how AI is being used to improve efficiency:

  • Banking and Finance – fraud detection –  Many banks use the various applications of artificial intelligence to detect fraudulent activity. The AI software is given a very large sample of data that includes fraudulent and non-fraudulent purchases and is trained to determine whether a transaction is valid based on data. Over time, the software becomes incredibly adept at spotting fraudulent transactions based on what it has learned previously.
  • Retail – online customer support –  Many websites now offer some form of ‘chat’ functionality where you can talk to a customer support representative or sales representative. In most instances, it is some form of automated AI that begins these conversations. As these AI chat bots are capable of understanding natural language, i.e. human conversation, they can readily assist customers in finding out what they need to know, extracting information from the website, and directing them to the appropriate web page or person for further support.
  • Security – As cyber-attacks increase in frequency and more sophisticated tools are used to breach cyber defences, human operators are no longer enough. Top firms across the world are investing heavily in cybersecurity to ensure their data is protected. Real-time threat detection, mitigation, and ideally, prevention, are what’s needed for businesses – and AI can deliver. Using machine learning algorithms and feeding those algorithms great quantities of data, IT and security experts can teach the AI solution to monitor behaviour, detect anomalies, adapt and respond to threats and issue alerts. AI has quickly become a key component in a business’ cybersecurity infrastructure, providing a multi-layered security strategy that is robust and sophisticated. 
Preparing for the integration of AI-based solutions across departments

Organisations that respond rapidly to opportunities in artificial intelligence application will have the advantage in the landscape of the future.

Determine how your business can benefit from AI – and how it can be built into core processes to drive efficiency. Start with the outcomes you want to achieve to modernise your IT environment. AI won’t necessarily replace human operators any time soon, but it will empower organisations to do much, much more.
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